Troubleshooting and Support procedure (Get Support):
Make sure that you are running the latest version of the product on your and all your members' or personal PCs. You can download the latest product release from the 4Team Corporation product website using Try Now link.
Update your Office/Outlook with the latest updates that improve the stability and security of MS Office. Click here to go to Microsoft Outlook Office Online website.
Check Systems Requirements.
Refer to Installation procedure.
Search the product FAQ.
Contacting Support: If you cannot solve your problem by any of the previous steps then please send the Bug Report email (Outlook Help -> 4Team About ->About Alphabet4Contacts -> Report a problem) to firstname.lastname@example.org, or submit the Online Support Form, or use LiveHelp with the following information:
A detailed description of the problem. Include the steps you have already taken to fix the problem, and, where appropriate, the steps to take in order to repeat the problem.
The Product version that you are running (Outlook Help -> 4Team About ->About Alphabet4Contacts).
The operating system and Office/Outlook version of the computer running the product.
Screenshots if available (press PrintScrn on the keyboard and paste (Ctrl + V) to the Word or any available picture editor).
Note: Please remember to keep all of the conversation history when you reply to our emails.
Click here to submit the Online Support Form.
We provide full support for the trial and full versions of the product:
By telephone at: +1 (954) 796-8161.
To buy the license, please click here.*
All our customers who purchased the program or added a new license are eligible to get free updates for a year from the last purchase date.
If you are looking for other 4Team products for MS Outlook, you can get them at significantly reduced prices; just send us an email with your order number, product name, and the number of licenses that you wish to purchase.
!!! Note: We do not provide support for MS Outlook; please refer to the resources at Microsoft web site.
* Be sure that your computer is connected to the Internet if you want to use this page for orders and support.