Troubleshooting and Support procedure (Get Support):

  1. Make sure that you are running the latest version of the product on your and all your members' or personal PCs. You can download the latest product release from the 4Team Corporation product website using Try Now link.

  2. Update your Office/Outlook with the latest updates that improve the stability and security of MS Office. Click here to go to Microsoft Outlook Office Online website.

  3. Check Systems Requirements.

  4. Refer to Installation procedure.

  5. Search the product FAQ.

  6. Contacting Support: If you cannot solve your problem by any of the previous steps then please send the Bug Report email (Outlook Help -> 4Team About ->About Alphabet4Contacts -> Report a problem) to, or submit the Online Support Form, or use LiveHelp with the following information:

Note: Please remember to keep all of the conversation history when you reply to our emails.

Click here to submit the Online Support Form.


We provide full support for the trial and full versions of the product:


To buy the license, please click here.*


!!! Note: We do not provide support for MS Outlook; please refer to the resources at Microsoft web site.

* Be sure that your computer is connected to the Internet if you want to use this page for orders and support.